Patient Advocate Foundation is Awarded Sixth Consecutive 4-Star Rating from Charity Navigator

Patient-focused nonprofit receives coveted grade by esteemed charity evaluator.

Hampton, VA (December 9, 2015)– Patient Advocate Foundation (PAF), a national nonprofit that helps patients diagnosed with serious illness to overcome healthcare obstacles, has received Charity Navigator’s esteemed 4-star distinction. Charity Navigator is the largest national nonprofit evaluator in the US, providing donors with information and grades about a charity’s financial health, accountability and transparency. This marks the sixth consecutive 4-star charity rating Patient Advocate Foundation has been awarded by Charity Navigator, elevating PAF to the top 3% of charities to achieve this distinction.

“This award is a reflection of our Board of Directors and staff who are dedicated stewards of our financial resources and our mission to help patients everyday overcome barriers to care,” PAF CEO Alan Balch, PhD says.

“Receiving four out of four stars indicates that PAF adheres to good governance and other best practices minimizing unethical activities and consistently executing its mission in a financially responsible way,” Charity Navigator CEO and President, Michael Thatcher says. “This ‘exceptional’ designation from Charity Navigator differentiates Patient Advocate Foundation from its peers and demonstrates to the public it is worthy of their trust,” he concludes.

“As a team, we work together to ensure that within every dollar donated to PAF, ninety-four cents goes directly back to supporting patients. Patients are at the core of our mission and we are committed to continue serving them with the highest level of efficiency and dedication,” adds President of Operations, Fran Castellow, MSEd.

Patients, caregivers or medical providers interested in learning more about Patient Advocate Foundation should visit their website at or call 1 (800) 532-5274. Bilingual case managers are available to assist Spanish speaking callers.

Those interested in donating to Patient Advocate Foundation so it may continue guiding underserved patients nationwide can visit



About Patient Advocate Foundation (PAF): Established in 1996, Patient Advocate Foundation assists patients who have been diagnosed with serious illness overcome healthcare access barriers. PAF provides in-depth sustained assistance through personalized case management, financial support, and connection to critical community resources, all at no cost to the patient or their caregiver.  For more information about Patient Advocate Foundation and its mission to improve health access to all patients, visit or call 1 (800) 532-5274.

About Charity Navigator ( Charity Navigator is the largest expert charity evaluator in America and its website attracts more visitors than all other charity rating groups combined. The organization helps guide intelligent giving by evaluating the Financial Health and Accountability & Transparency of more than 8,000 charities. Charity Navigator accepts no advertising or donations from the organizations it evaluates, ensuring unbiased evaluations, nor does it charge the public for this trusted data. As a result, Charity Navigator, a non-profit 501 (c) (3) organization itself, depends on support from individuals, corporations and foundations that believe it provides a much-needed service to America’s charitable givers. Charity Navigator, can be reached directly by telephone at (201) 818-1288, or by mail at 139 Harristown Road, Suite 101, Glen Rock, N.J., 07452.


Media Contact:
Erin Singleton, Patient Advocate Foundation, Chief of Mission Delivery, (757) 952-0561,


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